All Snow Socks products carry a 30 day warranty against manufacturing defect. We always want our customers to be satisfied with their purchases and strive to have your satisfaction with the product and our service as our main goal.
- The items must be unused (unless it is in the case of warranty) and in the same condition it was received; as well as in original packaging when it is returned. All products should be returned to us within 30 days with the paperwork that was shipped with the product enclosed.
- If you do not have the original paperwork, please enclose a copy of a proof or purchase such as the receipt or a copy of the receipt.
Please send your prepaid return to:
6700 Bleck Drive
Rockford, MN 55373
ATTN: Internet Returns Department
Also, e-mail a copy of your original paperwork to firstname.lastname@example.org so we know
your return is on the way. Please specify the reason for the return on the paperwork.
Upon receipt and inspection of the Snow Socks, you will be notified by e-mail of receipt of the product at Shark Industries. You will also be notified of the status of the refund within 14 days. A credit will then be issued to your credit card.
Return Shipping Costs:
All customers are responsible for paying their return freight. Shipping costs are non-refundable. If your item costs over $100, you may want to use a trackable shipping service. We will not refund or be responsible for any items that were lost in shipping during the return which never arrived to us.